Refund policy
RETURN POLICY
- We offer FREE Returns Australia wide on all products excluding helmets & clearance items.
- Items can be returned within 30 days of delivery, for a refund.
- We accept returns on full price items and sale items (purchased as part of a sales promotion)
- We do not accept returns on clearance items. These products will be clearly marked as clearance.
- Items must be received back to our warehouse in their original condition - unworn, unwashed, with all tags still attached. The original packaging must also be in original condition. Please do not stick anything to shoe boxes.
- We do not accept returns on helmets under any circumstances for any reason. Helmets are a crucial safety item. We value our customer’s safety and will not sell a used or damaged helmet. Therefore, once a helmet leaves our warehouse, we can no longer guarantee the integrity of the helmet. Which is why, unfortunately we cannot accept returns of any type.
For more information on returns please visit our Returns page here: https://www.johnnyreb.com.au/pages/delivery-returns